Privacy Policy

1. Data we collect

To create an account and use the app we may process your name, email address, session information, cycle dates, journal notes, moods and symptoms, what you marked as helping you, notification preferences and device notification token. If you choose to use the AI chat, those messages are stored with your account too.

2. Why we use the data

We use this data to manage your account, track your cycle, show your journal entries, send reminders, offer personal insights and run the app.

3. Health data

Virora may process health-related data for period and cycle tracking. This information is not a substitute for medical diagnosis, treatment or a doctor's advice.

4. Sharing and service providers

We do not share your personal data with third parties for ad targeting; the ads shown in the app are non-personalised (see section 6). If you choose to use the AI chat, a summary of your cycle is sent to an AI provider; section 5 lists exactly what is shared. We may rely on infrastructure services such as hosting, databases and notifications, only to the extent needed to run the system.

5. AI features

The in-app AI features are optional. The chat does not work without your explicit consent. If you consent, so your questions can be answered with your own data, each message sends this summary to an AI provider: your cycle day, current phase, average cycle and period length, predicted period date and whether it is late, how regular your cycle is and its range, how many days you have been logging, the mood and symptom tags you select most often, and the message you are writing. With Virora Rhythm+, the chat keeps short notes on important things you share about yourself in our chats (for example a health condition, the method you use or your goal) and uses them in later answers. You can see these notes and delete them one by one under “What’s known?” on the chat screen; when Rhythm+ ends, the notes are no longer used. With Rhythm+, the text of the personal observation cards in Reports is also written by AI. For this, only numbers and tags calculated from your logs are sent (cycle lengths, counts of symptoms and moods, what you marked as helping you). The free text of your journal notes is sent only if you separately give explicit consent with “Use my notes too” in Reports: excerpts from your last three cycles, without dates, solely to prepare observations. You can turn this off at any time; observations drawn from your notes are then deleted. The following are never sent: your name, email address, account ID, location and device ID. The AI providers are located abroad (USA); requests are routed only to providers that do not collect user data. You can withdraw your chat consent in Settings; when you do, your chat history and the notes kept from the chat are permanently deleted from our servers. Answers and observations are generated by AI; this is not a doctor, it does not diagnose and does not give medical advice.

6. Advertising

The free version of Virora has two kinds of ads: a single ad at the bottom of the home screen, and a short video you may choose to watch to earn more AI chat messages once the daily allowance runs out. The video is entirely your choice; if you do not watch one, your allowance renews the next day. New accounts see no ads in their first days, and Virora Rhythm+ has no ads at all. No health data, cycle information, journal entry or chat content is shared with the ad network. Ads are requested as non-personalised, and only a single-use, non-identifying verification code is passed to the ad network so the reward can be verified. The ad network may process technical information about your device under its own privacy policy in order to serve the ad. Where required, Google's ad privacy form is shown and you can revisit your choices from Settings.

7. Virora Rhythm+ subscription

Virora Rhythm+ is an optional subscription. Payment is taken by the App Store or Google Play; your card details never reach us. We use a subscription service called RevenueCat to keep track of your subscription status. RevenueCat only receives a subscription ID created for your account, which contains neither your name nor your email, together with purchase details (product, store, dates, renewal status); your health data, cycle and journal records are never sent. See the Terms of Use for the subscription terms. You can manage or cancel your subscription in your store account settings. Deleting your account does not cancel the subscription; cancel it in the App Store or Google Play. Terms of Use

8. Security

Data is protected with HTTPS in transit and accessed with server-side authorization checks. Only the necessary system components and authorized people have access.

9. Data retention

We keep your personal data only while your account is active. When you delete your account, all personal data tied to it — profile details, cycle records, journal entries, your chat history, notification tokens and session information — is immediately and permanently removed from our servers. Unless a legal retention obligation applies, we keep no personal data after an account is deleted.

10. Account deletion

You can delete your Virora account from Settings in the app. Uninstalling the app does not delete your account or the data on our servers.

Request deletion without using the app

You can request account deletion by email even if the app is no longer installed on your device or you cannot sign in.

From the email address registered with your Virora account, email hello@virora.app with the subject “Virora account deletion request” and tell us that you want your account and its associated data deleted.

Request account deletion

To protect your account, we verify your request through your registered email address before deleting it. Do not include your password, verification codes or health records in your email.

Once your request is verified, your account and its associated profile details, cycle and journal records, chat history, notification tokens and session information are permanently deleted. This cannot be undone. Exceptions to data retention are described in section 9.

11. Contact

For privacy questions you can write to hello@virora.app.